Both my mother for 9 months and my father for 18 months to date have been cared for at Penylan House. Very satisfied with the level of bespoke care provided both from dementia care and general nursing perspective. Despite the difficulties of Covid, there is plenty of tailored engagement and activities for each resident, and of communication channels with families.

I have found the care in the home excellent, the staff in all areas are kind and caring and very friendly to the relatives and keep you informed of all things pertaining to your relative in care. They are always welcoming and helpful nothing is too much trouble for them. I would have no hesitation to recommend the home to anyone.

Penylan House has been amazing, even before the pandemic, the care they have given to my mum is exceptional, and throughout the pandemic has been exceptional too. Regular contact was made available to me through video calls, which made not seeing my mum in person bearable. The first day we were able to visit with a car park visit last May was so emotional, and I know the staff at Penylan House worked so hard to make this possible. I will be forever grateful.

My dad has been in a few homes in the last 6 years and Penylan House is surely superior to any other homes he has been in. It’s five stars without a doubt. The staff go above and beyond, they are all very kind and caring to the residents and nothing is ever too much trouble for them. During the pandemic, they made sure they kept in touch and updated us all the time. They are always doing different activities and theme days, make cakes and cards on their birthdays. Always very welcoming to us when we visit. I would recommend Penylan House to anybody, first-class!